Books

Things I’ve
written

Category Creation (Wiley, 2019), plus the titles that feature my work or carry my endorsement.

Book cover of Category Creation by Anthony Kennada

Wiley · 2019

Category Creation

How to Build a Brand that Customers, Employees and Investors Will Love

Category Creation is the first book on the topic written by executives and marketers actively building new categories. It explains how category creation can be planned and orchestrated — it’s not about luck.

Written with lessons from leading Gainsight’s creation of the Customer Success category, plus stories from fellow category creators, the book lays out seven key principles — including the importance of building a community of early adopters around a shared problem.

  • 01Identify the “go” and “no go” signals for category creation
  • 02Activate customers and influencers as brand ambassadors
  • 03Grow a community by investing in live events and experiences
  • 04Prove the impact of category creation on growth and culture
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Endorsements

What others say about Category Creation

In the hierarchy of powers that determines the value of a company, category power is the highest, and if you are the company who creates and leads a new category, that is as good as it gets ever. Category Creation is a game plan for doing just that.
Geoffrey MooreGeoffrey MooreAuthor, Crossing the Chasm and Zone to Win
Gainsight is a great modern success story for this emerging business strategy — I'm excited to see Anthony share his playbook with the industry.
Aaron LevieAaron LevieCEO, Box
The standard 'disruptor' playbook just doesn't work as well. Anthony's incredible tome gives you the playbook to creating, rather than reinventing, a category.
Jason LemkinJason LemkinVC & Founder, SaaStr
I'm thrilled to see Anthony put pen to paper to demystify category creation and help other executives follow the lead of market makers like Gainsight and others.
Sue BarsamianSue BarsamianFormer Chief Sales and Marketing Officer, HPE Software
Anthony has been a student of this innovative business approach, and in Category Creation, invites other leaders to activate their courage to challenge the status quo.
Keith KrachKeith KrachChairman & CEO, Ariba and DocuSign
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